Term & Condition

HomeTerm & Condition

Effective Date: 01-May-20205

Welcome to GloraSkin. By accessing and using our website and purchasing products from us, you agree to comply with and be bound by the following terms and conditions. These terms apply within the jurisdiction of Pakistan only. Please read them carefully before using our services.

1. General Information

  • The website is operated by GloraSkin, a skincare and beauty brand based in Pakistan.
  • These Terms and Conditions apply to all users accessing or using any part of the website.
  • Any new features or tools added to the website will also be subject to these Terms.
  • We reserve the right to update, change, or replace any part of these Terms at our discretion.

2. Eligibility

  • By using this website, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or legal guardian.
  • Users must have legal capacity under the laws of Pakistan to enter into binding contracts.

3. Account Responsibility

  • You may be required to create an account to use some parts of the site.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to accept responsibility for all activities that occur under your account.

4. Orders and Acceptance

  • All orders placed through the website are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available or errors in product information or pricing.
  • You will be notified in case your order is canceled or modified.

5. Pricing and Payment

  • Prices for our products are listed in Pakistani Rupees (PKR).
  • Prices are subject to change without prior notice.
  • Payments can be made via Cash on Delivery (COD), bank transfer, or other payment gateways listed on the website.
  • We make reasonable efforts to ensure that pricing is accurate but errors may occur. We are not bound by pricing errors and may cancel the affected orders.

6. Shipping and Delivery

  • We deliver across Pakistan.
  • Delivery timelines and charges are available at checkout and may vary based on location.
  • We aim to deliver within the estimated timeframe, but delays can occur due to unforeseen circumstances.
  • GloraSkin is not liable for delays caused by courier services or external factors beyond our control.

7. Product Descriptions and Availability

  • We make every effort to display accurate product descriptions, ingredients, and images.
  • Slight variations in color or appearance may occur due to lighting, screen resolution, or batch production differences.
  • We do not guarantee that product descriptions or other content are error-free.

8. Returns, Refunds, and Exchanges

  • Returns are accepted within 7 days of delivery only if the product is unopened, unused, and in original packaging.
  • Items such as skincare products cannot be returned once opened due to hygiene reasons.
  • Refunds will be processed after quality inspection and may take up to 7 working days.
  • Return shipping costs are borne by the customer unless the return is due to a fault on our end.

9. Promotions and Discount Codes

  • Promotional offers and discount codes cannot be combined unless otherwise stated.
  • Each offer is valid for a limited time and is subject to change or cancellation without prior notice.

10. Intellectual Property

  • All content on the website—including text, images, logos, graphics, and videos—is the property of GloraSkin or its licensors.
  • You may not reproduce, duplicate, copy, sell, or exploit any portion of the website or products without written permission.

11. Prohibited Uses

You may not use the website or its content:

  • For any unlawful purpose.
  • To solicit others to perform or participate in illegal acts.
  • To infringe upon our intellectual property or the rights of others.
  • To upload or transmit malware, viruses, or any destructive code.

12. Limitation of Liability

  • GloraSkin is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of the website or products.
  • This includes but is not limited to loss of data, loss of profits, or interruption of business.

13. Indemnification

  • You agree to indemnify and hold harmless GloraSkin and its employees, partners, and affiliates from any claim arising out of your breach of these Terms or violation of any law or third-party rights.

14. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of Pakistan.
  • Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Karachi.

15. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: support@gloraskin.com
Phone: +92 309 1160707

 

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