Privacy Policy

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Privacy Policy

Effective Date: 01-MAY-2025

At GloraSkin, we are committed to safeguarding the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, and all associated services. This document complies with relevant data protection regulations applicable in Pakistan.

  1. Information We Collect

We collect several types of personal information to provide and improve our services:

1.1 Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Postal address
  • CNIC (where applicable for delivery or verification)

1.2 Order and Payment Details

  • Order history
  • Product preferences
  • Payment method (we do not store full credit/debit card numbers)
  • Billing address
  • Transactional data through third-party payment gateways

1.3 Account and Login Information

  • Username and password
  • Login timestamps
  • Security questions (if provided)

1.4 Device and Usage Data

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed and navigation paths

1.5 Cookies and Tracking Technologies

We use cookies to:

  • Maintain session information
  • Analyze website performance
  • Deliver personalized content and ads
  1. How We Use Your Information

We use your data for the following purposes:

  • To process orders and deliver products
  • To manage your account and provide customer support
  • To personalize the user experience
  • To send transactional emails (order confirmation, shipping updates, etc.)
  • To send promotional content if you opt-in
  • To improve our website functionality and services
  • To comply with legal obligations or to protect against fraudulent activity
  1. Sharing Your Data

We may share your data in the following situations:

3.1 With Third-Party Vendors

We engage third-party service providers to assist with:

  • Payment processing
  • Delivery services
  • Marketing communications
  • Analytics and website management

These vendors are contractually obligated to keep your data secure and only use it for the agreed purpose.

3.2 With Law Enforcement

If required by Pakistani law, we may disclose your information to government authorities or law enforcement.

3.3 In Business Transfers

In case of a merger, acquisition, or asset sale, your information may be transferred to the new owner, who will also be bound by this privacy policy.

  1. Storing and Protecting Your Data

4.1 Data Storage

All data is stored securely on servers that comply with commercial security standards. Where possible, encryption is used to protect sensitive information.

4.2 Data Retention

We retain personal data only for as long as it is necessary for the purposes outlined in this policy. Order records are stored in line with tax and legal obligations in Pakistan.

4.3 Security Practices

We employ multiple safeguards including:

  • Secure Sockets Layer (SSL) encryption
  • Firewalls and secure hosting
  • Regular security audits
  • Limited employee access to personal data
  1. Your Rights Under Pakistani Law

You have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold.
  • Right to Rectification: You may update or correct inaccurate information.
  • Right to Deletion: You may request deletion of your personal data, except where required to retain for legal reasons.
  • Right to Object: You may opt-out of marketing communications at any time.
  1. Cookies Policy

We use both session and persistent cookies for essential website operations and user analytics.

6.1 Types of Cookies Used:

  • Necessary cookies: Enable basic site functionality.
  • Analytical cookies: Track user behavior anonymously.
  • Advertising cookies: Deliver targeted advertising content.

You can disable cookies in your browser settings, but some features may not function as intended.

  1. Children’s Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect data from minors. If a parent or guardian believes their child has provided personal data, they can contact us to request removal.

  1. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Users are encouraged to review their policies before providing any personal data.

  1. Data Transfers Outside Pakistan

Currently, we do not transfer personal data outside Pakistan. If this changes in the future, we will ensure appropriate safeguards are in place as per local data protection standards.

  1. Policy Updates

We may update this policy from time to time. If significant changes are made, we will notify users via email or a prominent notice on our website.

Last Updated: 01-MAY-2025

  1. Contact Information

If you have any questions about this Privacy Policy, please reach out:

GloraSkin Customer Support
Email: support@gloraskin.com
Phone: +92-309-1160707
Website: http://www.gloraskin.com